Công văn 2724/BHXH-THU

Up to now, only 27% of organizations/units in Ho Chi Minh city have conducted electronic transactions in terms of paying social insurance, health insurance, and unemployment insurance and application for issuance of social insurance books and cards.  It is still lower than the target set by Vietnam Social Security. Meanwhile, a number of provinces that implement electronic transactions after Ho Chi Minh city gained higher achievements (for example Dong Nai achieving 90%). Once we have no measure as well as high determination, we could not reach the targets set by the Government and department leading lagging far behind other cities/provinces.

Respond to above problem, Ho Chi Minh Social Security requests Heads of offices and Social Security of districts implement the following contents:

1. Division of Receipt and Social Security of districts:

- Advise and cooperate with Services, agencies of the city and the People’s Committees of districts to raise awareness of implementation of purchase of social insurance, health insurance and unemployment insurance in the electronic transactions.

- Cooperate with relevant units in providing civil servants and employers in the administrative divisions with training courses in using electronic transaction software (iQLBH and iBHXH).

- Set up specific target to each civil servant in charge of receipt office who is required to recommend their units/organizations in charge to conduct electronic transactions.    Orient to October 1, 2015, at least 90% of organizations/units conduct electronic transactions in terms of receipt and issuance of social insurance books, health insurance cards with social security authorities.

- Discover and record difficulties reported by organizations/units, notify of those difficulties to Division of IT, and then request the TS24 Corporation to repair.

- Send regular or irregular reports on implementation of electronic transactions to Director Board of Social Security Department (via Division of IT).

- Division of Receipt shall take charge and cooperate with relevant units in implementation of Decision No. 528/QD-BHXH dated April 14, 2015 of Vietnam Social Security. Advise the Director Board against formulation and amendments to procedures for conformable electronic transactions within the city.

2. Division of IT:

- Instruct and support organizations/units in installation and use of iBHXH software.

- Collect and send reports on electronic transaction figures; advise the Director Board to convene meetings to deal with difficulties of organizations/units.

- Record difficulties in software and request TS24 Corporation to repair.

3. Division of Receipt and Management of Documents:

- Cooperate with Division of Receipt and Division of IT in provision of trial passwords for new organizations/units using digital signature to conduct transactions online.

- Do not receive documents on receipt and issuance of social insurance books and health insurance cards in paper* (Note of document receipt No. 101 and 103) from October 1, 2015. If any organization/unit fails to prepare electronic documents due to software breakdowns, paper documents may be accepted and such organization/unit shall be instructed to prepare electronic documents next time.

4. Other Divisions

- Cooperate with relevant divisions in propagation of electronic transactions.

- Research and formulate procedures for electronic transactions that are added to the iBHXH software.

Heads of Division of Expert, Director of Social Security of districts and involved civil servants of Ho Chi Minh city shall implement this Official Dispatch./.