Quyết định 1726/QD-BTTTT

DECISION

APPROVING SCHEME FOR CREATION OF DIGITAL TRANSFORMATION INDEXES APPLICABLE TO MINISTRIES, MINISTERIAL-LEVEL AGENCIES, GOVERNMENTAL AGENCIES, PROVINCES AND CENTRAL-AFFILIATED CITIES AND NATIONAL DIGITAL TRANSFORMATION INDEX

MINISTER OF INFORMATION AND COMMUNICATIONS

Pursuant to the Government’s Decree No. 17/2017/ND-CP dated February 17, 2017 on functions, duties, powers and organizational structure of the Ministry of Information and Communications;

Pursuant to the Prime Minister’s Decision No. 749/QD-TTg dated June 03, 2020 introducing program for national digital transformation by 2025 with orientations towards 2030;

At the request of the Director General of Authority of Information Technology Application,

HEREBY DECIDES:

Article 1. The scheme for creation of digital transformation indexes applicable to ministries, ministerial-level agencies, governmental agencies, provinces and central-affiliated cities and national digital transformation index (Vietnamese abbreviation: “Bộ chỉ số chuyển đổi số”; English name: “Digital Index”, abbreviated to “DTI”), with the following main content, is approved:

I. OBJECTIVES, REQUIREMENTS, SCOPE AND REGULATED ENTITIES

1. Objectives

a) General objectives

Create ministerial-level DTI (“MDTI”), provincial DTI (“PDTI”) and national DTI to monitor and assess results of annual digital transformation of ministries and central authorities (hereinafter collectively referred to as “ministries), provinces and central-affiliated cities (hereinafter collectively referred to as “provinces”) and the whole country during execution of the national digital transformation program in an honest, objective and fair manner.

b) Specific objectives

- Develop the criteria for creation of ministerial-level, provincial and national DTIs based on state management characteristics by ministries, provinces and the whole country;

- Develop the assessment point scales and methods for the main indicators, component indicators and criteria, which provides the basis for creation of DTI of each ministry and province;

- Formulate the sociological survey questionnaire for each respondent group:

- Develop and put into use a software system that allows ministries and provinces to submit reports online as well as online search of results of assessment of digital transformation level of ministries, provinces and the whole country;

- Assess the digital transformation process of ministries, provinces and the whole country and announce the results of this assessment on an annual basis;

- Enable assessment of current digital transformation situation of ministries and provinces on an annual basis; and enable ministries and provinces to review their digital transformation process;

- Determine data necessary for assessment of current digital transformation situation of Vietnam and, concurrently, provide as much information as possible for international organizations to make an assessment and rank Vietnam on the E-Government Development Index (EGDI), ICT Development Index (IDI), Global Cybersecurity Index (GCI), Global Competitiveness Index (GCI) and Global Innovation Index (GII);

- Identify strengths to utilize and weaknesses to address and provide ministries and provinces with information supporting adoption of suitable solutions to achieve the targets set out in the national digital transformation program;

- Find exemplary ministerial-level and provincial digital transformations to emulate throughout the country.

2. Requirements

a) MDTI and PDTI must closely follow the content of the program for national digital transformation by 2025 with orientations towards 2030 and, concurrently, be consistent with the indexes used in international assessments as much as possible;

b) MDTI and PDTI must be feasible, suit the characteristics and actual capacity of ministries and provinces and assess results of annual digital transformation of ministries, provinces and the whole country in an honest and objective manner.

c) Professional organizations and individuals shall get more involved in assessment of digital transformation of ministries and provinces, and information technology and digital transformation shall be applied to information collection and assessment organization;

d) These DTIs are open and shall be revised in accordance with the actual situation;

dd) Establish a system for consistent monitoring and assessment of and continuous update on results of digital transformation of all ministries and provinces. Employ a software system for collection and calculation of digital transformation indicators to support calculation of and update on digital transformation indicators (hereinafter referred to as “Software”);

e) The digital transformation indicators are practical and feasible in application.

3. Scope and regulated entities

a) Scope

Monitoring and assessment of results of annual digital transformation of ministries, provinces and the whole country.

b) Regulated entities

- Ministries, ministerial-level agencies, Governmental agencies, excluding the following bodies, which do not exercise governmental authority or rarely process administrative procedures for citizens and enterprises: Voice of Vietnam, Ho Chi Minh Mausoleum Management, Vietnam News Agency, Vietnam Television, Vietnam Academy of Science and Technology and Vietnam Academy of Social Sciences;

- People’s Committees of provinces and central-affiliated cities.

II. CONTENT OF DIGITAL TRANSFORMATION INDICATORS

There are 03 DTI levels:

- PDTI;

- MDTI;

- National DTI.

1. DTI structure

a) PDTI structure

The PDTI has 03 pillars: digital government, digital economy and digital society. Each pillar has the following 07 main indicators:

- Perception change;

- Institution formulation;

- Digital infrastructure and platform development;

- Digital information and data;

- Digital transformation activities;

- Cyber safety and security;

- Workforce training and development.

Each main indicator consists of different component indicators and every component indicator is composed of different criteria. The PDTI diagram is provided for in Picture 1.

Each pillar has its own set of indicators and criteria. Detailed description of the PDTI structure and PDTI indicator sets are provided for in Appendix I enclosed therewith.

Picture 1. PDTI structure

b) MDTI structure

Unlike PDTI, MDTI does not have 3 pillars as all indicators applicable to ministries are involved in the assessment to ensure that the criteria are consistent and suitable for the characteristics of ministries, which are in charge of a different pillar.

MDTI has 07 main indicators found in PDTI. Each main indicator consists of different component indicators and every component indicator is composed of different criteria. The MDTI diagram is provided for in Picture 2.

Detailed description of the MDTI structure and MDTI indicators are provided for in Appendix II enclosed therewith.

Picture 2. MDTI structure

e) National DTI structure

The national DTI has 03 pillars: digital government, digital economy and digital society. The national DTI structure is provided for in Picture 3.

Picture 3. Example national DTI structure

The national DTI also consists of 07 main indicators like the PDTI and every main indicator is composed of different component indicators. The Ministry of Information and Communications (MIC) shall stipulate and revise the component indicators and criteria of the national DTI in accordance with the actual situation based on results of provincial and ministerial-level digital transformation assessment.

2. Assessment point scales and methods

a) Assessment point scales

- PDTI point scale is the 1000-point scale with 400 points for the digital government pillar, 300 points for the digital economy pillar and 300 points for the digital society pillar.

- MDTI point scale is the 500-point scale.

- For PDTI and MDTI, scores given based on data from reports and sociological surveys shall account for 80%; scores given based on online information shall account for 10%; and scores given based on interviews with experts shall account for 10%.

- For PDTI, the score of the “digital transformation activities” main indicator of each pillar shall account for 20% and the scores of the remaining main indicators shall each account for 10% of the total score (assessed based on reported, statistical and sociological survey data).

- For MDTI, the score of the “digital transformation activities” main indicator shall account for 16%, the score of the “institution formulation” main indicator shall account for 14% and the scores of the remaining main indicators shall each account for 10% of the total score (assessed based on reported, statistical and sociological survey data).

- The detailed point scale for each main indicator, component indicator and criterion of the provincial DTI is provided for in Tables I.1, I.2 and I.3 in Appendix I.

- The detailed point scale for each main indicator, component indicator and criterion of MDTI is provided for in the table in Appendix I.

b) Assessment methods and procedures

i. Self-assessment by ministries/provinces

For criteria the data for which is provided by ministries/provinces, ministries/provinces shall self-monitor, self-assess and score their digital transformation results based on the pillars, main indicators, component indicators and criteria of MDTI/PDTI and in compliance with MIC’s guidelines. Self-assessment scores shall be written in the “Self-assessment” column of the tables.

- Ministries/Provinces shall input the data they reported and used to assess how well they satisfy a criterion to the Software, which will automatically calculate the score. This score automatically fluctuates within a data reporting period. Ministries/Provinces can see the change to their ranks every time new data is inputted to the Software.

ii. Assessment by MIC

- MIC shall independently assess how a ministry/province satisfies a criterion for which data is available. This data is monitored by MIC via the system.

- MIC shall take charge and cooperate with relevant regulatory bodies in appraising self-assessment scores of ministries/provinces to consider and recognize these scores or make any necessary revision.

- Scores given by MIC shall be written in the “Assessment by MIC” column.

iii. Assessment via sociological survey

- For criteria requiring sociological survey, “Sociological survey” is written in the “Remark” column. MIC shall take charge of and conduct sociological surveys by surveying people, enterprises and different respondent groups.

- Content and number of questions of sociological survey questionnaires shall be appropriate to component indicators and criteria of DTIs.

- MIC shall consolidate and write scores given based on sociological survey in the “Assessment by MIC” column.

iv. Online assessment

MIC shall make online assessments by using tools to collect information on each main indicator and analyzing online data. Scores given based on online assessment shall be written in the “Online assessment” column.

v. Assessment via expert interviews

- MIC shall take charge in selecting independent experts who possess the suitable knowledge of and experience in different areas to obtain their opinions based on MIC-formulated assessment questionnaires.

- Content and number of questions of assessment questionnaires for experts shall be appropriate to main indicators, component indicators and criteria of ministerial-level and provincial DTIs.

- Scores given by experts shall be written in the “Expert assessment" column.

vi. Automatically scoring or exemption cases

While data is collected for assessment, if the ministry/province fail to provide data for a criterion that requires data from the ministry/province, this criterion shall automatically score 0.

In case data for a criterion of a DTI cannot be collected due to some objective reason or the number of state agencies able to collect such data is less than 50% of ministries/provinces undergoing an assessment based on a DTI of the same level, MIC shall consider and consult relevant regulatory bodies to remove the criterion from the DTI.

c) Assessment score calculation and determination

1. PDTI assessment score

Assessment score of each PDTI pillar (Digital government, Digital economy, Digital society) shall be the aggregate score of the self-assessment score, score given by MIC, online assessment score and expert assessment score and be written in the "Actual score" column.

The PDTI assessment score shall be the aggregate score of all 3 Digital government, Digital economy and Digital society pillars.

Z-Score method and Min-Max method may be considered for calculation of values of component indicators, each PDTI pillar and PDTI.

2. MDTI assessment score

MDTI assessment score shall be the aggregate score of the self-assessment score, score given by MIC, online assessment score and expert assessment score and be written in the "Actual score" column.

Z-Score method and Min-Max method may be considered for calculation of values of component indicators and MDTI.

3. Announcement of DTI assessment results

Assessment results shall be announced by MIC.

- MDTI and PDTI assessment results shall be announced before May of every year.

- National DTI assessment results shall be announced on an annual basis after they have been reported to the Prime Minister.

Assessment and ranking results shall be announced on MIC’s web portal and www.dti.gov.vn.

III. SOLUTIONS

1. Raise responsibility for and efficiency of direction by ministries and provinces concerning creation of MDTI and PDTI

a) Direct digital transformation tasks in a serious and effective manner according to the national digital transformation program, annual digital transformation plan of each ministry/province and MDTI/PDTI.

b) Direct DTI creation to assess digital transformation in affiliated state agencies; direct resource allocation and ensure that digital transformation is monitored and assessed in a regular and continuous manner, ensuring honesty, impartiality and timeliness in surveying, consolidation, statistical work and reporting of digital transformation results, information and data used for PDTI and MDTI creation.

2. Further raise awareness of DTI

Raise awareness of objectives and content of PDTI and MDTI and annual digital transformation results in different ways (conferences, seminars, dissemination via mass media, etc.) to change the perception of leaders at all levels and raise the awareness and focus of officials, public employees, people and enterprises in relation to digital transformation. Enhance cooperation between regulatory  bodies, organizations and individuals in monitoring and assessment of annual digital transformation results of ministries and provinces.

3. Increase quality and efficiency of digital transformation monitoring and assessment

a) Ministries and provinces shall assign officials in charge of digital transformation to monitor and assess their digital transformation in a continuous manner. Consolidate and assess annual digital transformation results based on pillars, main indicators, component indicators and criteria of PDTI and MDTI in an objective and honest manner.

b) Ministries shall take charge of the tasks and solutions provided for in Decision No. 749/QD-TTg and consolidate and assess performance of assigned tasks and tasks of digital transformation in prioritized sectors and results thereof so as to cooperate with MIC in assessment of digital transformation results of ministries and provinces on an annual basis.

4. Increase information technology application and ensure funding for MDTI and PDTI creation

a) Finish developing the digital transformation assessment software to carry out accurate and objective assessments. Build databases for digital transformation and digital transformation levels to ensure systematic monitoring and assessment by regulatory bodies. Research suitable types of sociological survey, including collection of opinions on digital transformation results of ministries and provinces from people and organizations online.

b) Allocate adequate funding for annual digital transformation assessment and determination of indicators for such assessment, including DTI research, formulation and revision based on criteria, component indicators and pillars; development, upgrade, maintenance and operation of information systems supporting DTI data collection, assessment and reporting and ministerial-level, provincial and national digital transformation databases; formulation of questionnaires for sociological survey, online assessment and expert assessment; information and data collection; operation of councils for DTI creation and working groups in charge of MDTI, PDTI and national DTI creation and assessment; compilation, translation, printing and publication of printed products/books/documents on DTI assessment results; assessment result announcement and promotion (via conferences, media, videos, propagation) and printing of printed products/books/documents on assessment results; hiring of experts, equipment and connections and other activities supporting DTI creation.

IV. IMPLEMENTATION

1. Implementing responsibilities

a) MIC

i. Affiliates of MIC

- Consolidate and provide information and data on criteria and component indicators related to their duties;

- Cooperate with Authority of Information Technology Application in developing and revising criteria and indicators of DTIs and verifying information and data related to their duties;

- Review indicators used for assessment of sectors under their management to ensure consistency and preventing overlapping between ministerial-level, provincial and national DTIs.

ii. Authority of Information Technology Application

- Formulate and propose guidelines for MDTI and PDTI creation to the Minister of Information and Communications for promulgation, and cooperate with MIC’s affiliates, ministries and provinces in MDTI and PDTI creation;

- Prepare a plan and cost estimate for DTI creation on an annual basis and take charge in launching the approved plan; monitor and expedite regulatory bodies, units, ministries and provinces to launch such plan;

- Research, identify survey respondents and formulate questionnaires for each respondent group; calculate sample size;

- Research and propose practical indicators and criteria for the national DTI based on relevant international indicators;

- Select the appropriate survey method; take charge and cooperate with relevant regulatory bodies in conducting surveys and collecting data necessary for development of annual DTIs of ministries and provinces;

- Provide training and refresher courses concerning data and information monitoring and collection, DTI-based assessment and DTI creation for officials and public employees in charge of digital transformation of regulatory bodies, ministries and provinces;

- Consolidate, analyze and process data to develop digital transformation indicators and prepare annual reports on results of assessment of digital transformation at all levels;

- Propose decisions on establishment of councils for annual DTI appraisal at all levels to the Minister of Information and Communications;

- Take charge and cooperate with relevant regulatory bodies in announcing assessment results and annual DTIs at all levels;

- Proactively raising awareness of DTIs at all levels and cooperate with MIC-affiliated press agencies in this task;

- Cooperate with relevant regulatory bodies and units in incorporating some suitable criteria and components indicators of DTIs into provincial competitiveness index (PCI), public administrative reform index (PAR Index) and other relevant sector assessment indexes;

- Take charge and cooperate with relevant units in reviewing content of DTIs at all levels and propose amendments to these DTIs based on real-world implementation of the national digital transformation program to the Minister of Information and Communications for decision.

iii. Authority of Information Security

Make online indicator-based assessment by collecting information and analyzing data from cyber space.

iv. Department of Planning and Finance

- Allocate funding and cooperate with Authority of Information Technology Application in preparing cost estimate for ministerial-level and provincial DTIs development to add it to the annual budget estimate of MIC.

- Cooperate with Authority of Information Technology Application in preparing cost estimate for DTI development to add it to the annual budget estimate of MIC and submit this annual budget estimate to the Ministry of Finance as per the law. Ensure adequate funding is allocated on an annual basis and promptly carry out cost estimate and plan approval procedures to develop and publicly announce DTIs at all levels on schedule.

v. Press agencies

- Authority of Press, Authority of Broadcasting and Electronic Information, Authority of Grassroots Information and Authority of Foreign Information Service shall take charge and cooperate with Authority of Information Technology Application in directing press agencies to further promote digital transformation and DTIs; incorporate DTI promotional content into suitable annual communications programs, schemes and plans;

- VietNamNet newspaper and Journal on Information and Communications shall cooperate with Authority of Information Technology Application in promoting digital transformation and DTIs; further promote digital transformation and DTIs in their special pages, columns and printed products.

b) Ministries and provinces

Units in charge of information technology of ministries, ministerial-level agencies, Governmental agencies and Departments of Information and Communications shall provide advice, propositions and reports to facilitate development of electronic governments of ministries, provinces and steering committees as follows:

- Adopt the solutions provided for in Section III of this Decision;

- Conduct surveys and prepare statistics for DTI-based assessment and development of their own DTIs;

- Allocate adequate funding and workforce for annual DTI development;

- Aggregate data used in reports on their digital transformation level according to MIC’s guidelines;

- Cooperate with MIC in conducting surveys to identify DTI indicators and assess their digital transformation;

- Ministries managing the sectors the digital transformation of which needs to be prioritized according to Decision 749/QD-TTg, including Ministry of Health, Ministry of Education and Training, Ministry of Finance, State Bank of Vietnam, Ministry of Agriculture and Rural Development, Ministry of Transport, Ministry of Industry and Trade and Ministry of Natural Resources and Environment, shall cooperate with MIC in monitoring and assessing digital transformation in each sector as assigned by the Prime Minister;

- Based on the DTIs approved in this Decision, each ministry/province shall formulate and apply its own DTI in its affiliates/state agencies in the province in accordance with the ministry/province’s actual situation to ensure consistency in monitoring and assessment of digital transformation.

2. Funding

a) Annual DTI creation shall be covered by state budget and other legal funding sources (if any);

b) Estimate preparation and management, use and settlement of funding for annual DTI creation shall be in accordance with regulations of the Law on State Budget and guidelines thereof.

Article 2. This Decision takes effect from the date on which it is signed. Any difficulty arising during implementation of this Decision should be reported to MIC (Authority of Information Technology Application) for cooperation and resolution. MIC shall periodically review and revise the component indicators and criteria in accordance with the actual situation based on consolidated results of digital transformation assessment and proposals from regulatory bodies and units.

Article 3. Heads of relevant ministries, ministerial agencies and Governmental agencies, Chairpersons of People’s Committees of provinces and central-affiliated cities, Chief of MIC’s Office, Director General of Authority of Information Technology Application and heads of MIC’s affiliates shall implement this Decision./.

APPENDIX I

PROVINCIAL DIGITAL TRANSFORMATION INDEX (PDTI)

(Enclosed with Decision No. 1726/QD-BTTTT dated 12/10/2020 by Minister of Information and Communications)

I. PDTI structure

I. Digital government pillar

The Digital government pillar has 07 main indicators, 45 component indicators and 133 criteria. To be specific:

Perception change:

This indicator has 04 component indicators and 13 criteria.

The component indicators include Raising of awareness of and provision of training in digital transformation and digital government; Leaders’ focus on digital transformation and digital government; Guidelines and orientation for digital transformation and digital government of the Communist Party and government; and Knowledge of officials and public employees about definition and necessity of digital transformation and digital government development.

1.2. Institution formulation:

This indicator has 04 component indicators and 16 criteria.

The component indicators include Plans, programs and schemes for digital transformation, digital government development and information technology application in state agencies; Legal environment, mechanisms and policies for digital transformation and digital/electronic government; Organization and workforce in charge of digital transformation; and Budget for information technology.

1.3. Digital infrastructure and platform:

This indicator has 10 component indicators and 28 criteria.

The component indicators include Provision of computers to officials and public employees; LAN, Internet, WAN; Connection with specialized data transmission networks of bodies of the Communist Party and state agencies; Use of IPv6 for service networks and infrastructure of state agencies in province; Data centers; Cloud computing; Local government sharing platform; System of security operations centers; Smart metropolis development system; and Online and mobile payment platforms.

1.4. Digital information and data:

This indicator has 03 component indicators and 16 criteria.

The component indicators include Data availability; Data and open data connection and sharing; Big data and big data analytics tools.

1.5. Digital government operations:

This indicator has 16 component indicators and 39 criteria.

The component indicators include Emails; Document management and operation directing system; Electronic signatures and digital signatures; Basic digital applications; Reporting system; Virtual conferences; Inspection by electronic means; Single-window system; Public service portal; Percentage of public services available online; Percentage of online public services  producing online documents; Online document percentage; Level of satisfaction with online public services; Receipt of documents and announcement of administrative procedure results via public postal service; Web portals; and Participation of citizens and enterprises in electronic government.

1.6. Cyber safety and security:

This indicator has 05 component indicators and 09 criteria.

The component indicators include Adoption of 4 layer cybersecurity model; Information system protection by level; Malware infection rate; Incident response rate; and Rate of incident response capacity building.

1.7. Digital government workforce training and development:

This indicator has 03 component indicators and 12 criteria.

The component indicators include Information technology officials; Digital skill training; and Training in information security skills.

2. Digital economy pillar

The Digital economy pillar has 07 main indicators, 36 component indicators and 101 criteria. To be specific:

2.1. Perception change:

This indicator has 03 component indicators and 09 criteria.

The component indicators include Digital economy awareness raising; Leaders’ focus on digital economy development; Guidelines and orientation of the Communist Party and government for digital economy development and digital transformation for enterprises.

2.2. Institution formulation:

This indicator has 04 component indicators and 10 criteria.

The component indicators include Policies, plans, programs and schemes for digital economy development and digital transformation for enterprises; Digital economy organizations, workforce and enterprise network; Budget for digital economy development; and Enterprises’ assessment of institutions and policies for digital economy development.

2.3. Digital infrastructure and platform:

This indicator has 06 component indicators and 19 criteria.

The component indicators include Postal infrastructure; Telecommunications infrastructure; Internet infrastructure; Enterprise website/portal; Digital payment infrastructure; and Supporting information systems and electronic identity, electronic signature and digital signature verification.

2.4. Digital information and data:

This indicator has 03 component indicators and 12 criteria.

The component indicators include Data item creation and digitalization levels; Data usage of enterprises; and Accessibility and usefulness of data provided by state agencies.

2.5. Digital economic activities:

This indicator has 14 component indicators and 34 criteria.

The component indicators include Digital technology enterprise development; Digital operations and e-commerce promotion; Enterprises’ investment in research and development and ICT; Application of new platform technologies; Contribution of digital economy to gross regional domestic product; ICT industry revenue; Telecommunications and Internet revenues; E-commerce revenue; Digital business revenue; Revenues from sharing economy and new business models; Digital transformation in finance - banking; Digital transformation in transport and logistics; Digital transformation in energy; and Digital transformation in digital manufacturing.

2.6. Cyber safety and security:

This indicator has 02 component indicators and 06 criteria.

The component indicators include Cyber safety and security of enterprises; and Incident response capacity of enterprises.

2.7. Digital economy workforce training and development:

This indicator has 04 component indicators and 11 criteria.

The component indicators include Digital technology and digital business workforce; Training in digital economy skills; Digital technology workforce training; and Digital business workforce training.

3. Digital society pillar

The Digital society pillar has 07 main indicators, 27 component indicators and 72 criteria. To be specific:

3.1. Perception change:

This indicator has 04 component indicators and 11 criteria.

The component indicators include raising of awareness of digital transformation and digital society; Leaders’ focus on digital society development; Guidelines and orientation of the Communist Party and government for digital society development and digital transformation for people; and People’s knowledge about definition and necessity of digital transformation.

3.2. Institution formulation:

This indicator has 04 component indicators and 10 criteria.

The component indicators include Regulations, policies, plans, programs and schemes for digital society development and digital transformation for people; Organizations and workforce in charge of digital society, and facilitation of digital transformations beneficial to people; and People’s assessment of institutions and policies for digital society development.

3.3. Digital infrastructure and platform:

This indicator has 03 component indicators and 14 criteria.

The component indicators include Telecommunications and Internet infrastructures; Postal infrastructure;  and Supporting information systems and electronic identity, electronic signature and digital signature verification.

3.4. Digital information and data:

This indicator has 03 component indicators and 07 criteria.

The component indicators include Data item creation and digitalization levels; Data usage of people; and Accessibility and usefulness of data provided by state agencies.

3.5. Digital society activities:

This indicator has 05 component indicators and 17 criteria.

The component indicators include Digital device use and internet access of people; Use of digital services of people; Use of digital financial - banking services in society; Provision of digital healthcare services to people and society; and Application of digital technology in agriculture.

3.6. Cyber safety and security:

This indicator has 05 component indicators.

The component indicators include Personal information abuse or privacy violation rate; Malware infection rate; Percentage of people receiving training in online personal information and data protection; and Percentage of people receiving training in online child protection.

3.7. Digital society workforce training and development:

This indicator has 03 component indicators and 13 criteria.

The component indicators include People’s education levels; Education on digital transformation and digital society; and Provision of educational services to society;

II. Provincial DTI tables

Table I.1 Provincial digital transformation index - Digital government pillar

Table I.2 Provincial digital transformation index - Digital economy pillar

Table I.3 Provincial digital transformation index - Digital society pillar

Table I.4 List of provincial-level data items

Table I.1. Provincial digital transformation index - Digital government pillar